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2024 University of Leeds
Summary

In 2024 breakouts aligned with AI generated theme: Navigating Change: Transforming University Processes for a Progressive Future.

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2023 University of Edinburgh
Summary

Our first in person conference since 2019, hosted by the University of Edinburgh.

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2021 Online supported by the University of Huddersfield
Summary

The University of Huddersfield supported the conference to provide an online conference

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2020 University of Huddersfield
Summary

The 2020 conference was cancelled following the implemenation of a national lockdown in response to the COVID-19 global pandemic; here's what we had planned.

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2019 Cranfield University
Summary

A conference that focussed on the current realities in HE. Of the current landscape and its challenges, this conference explored the impacts on institutions, staff and how to keep calm and carry on!

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2018 University of Hull
Summary

A conference that focussed on acknowledging success. From the current landscape to the challenges of the future, this conference explored the future and then took time to recognise a wide range a successes from across the sector. Well done all of us.

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2017 Northumbria University
Summary

A conference dedicated to exploring change in HE. From working differently to the challenges of Data Futures and understanding the data landscape.

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2016 Loughborough University
Summary

Want to know how we won so many medals at the London Olympic games? The conference looked at the 'Marginal Gains' methodology, maybe to improve our own performance in giving our students that golden HE experience.

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2015 University of York
Summary

Plenaries covered the 'Joy of Statistics' through to the transformation of the SLC and the impact on the HE information landscape. The conference opended by looking at the value of staff in HE, in professional, managerial and administrative roles.

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2014 The University of Sheffield
Summary

Plenaries looked at the changing world of HE with reference to rapid change in provision and how to manage the process and the way administration needs to communicate with students and how data is used to inform on the sector.

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2013 University of Lincoln
Summary

The Lincoln plenaries explored how an institution could position itself in league tables; the changing world of data requirements to our statutory customers and; how students cope with the changing HE environment and how their own expectations are met... or not!

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2012 University of Newcastle
Summary

Plenaries looked at the changing world of HE, specifcally the rate and nature of these changes, why the changes on this scale and how it will affect our sector and the individual.

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2011 The University of Kent
Summary

Plenaries looked at the implications of the Browne Review on data requirements; looked at your institutions business intelligence requirements and finally, the viewpoint of the private sector and models for strategic partnership.

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2010 University of Leicester
Summary

University challenge: an overview of HE; HESA: the new Chief Executive looks forward; Student Record Officers: The Marketing Director's Best Friends

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2009 University of Bradford
Summary

Been There, Done That: Learning from the U.S. Experience; Making a difference in 2010; "We sent you an email!" – Supporting and communicating with students from the Bebo generation; Professionalising Support Services: A perspective on the challenges and developments for central university services; Points Based Immigration

2008 Queens University Belfast
Summary

Backwards and Forwards: Queen’s University and the New Northern Ireland; Leading on the front line: an interactive examination of your role; Customer First Student Finance Project

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2007 Warwick
Summary

Student expectations in the era of variable fees.

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2006 Warwick
Summary

Services for the Net Generation (British Columbia), The HESA student record and associated developments, Student Loans Company progress

2005 Exeter
Summary

The Bologna Process; Data - a Marketing Man's Dream

2004 Heriot-Watt
Summary

e-Learning, e-Universities and all that!; Administration of Student Support; Implementation of a Records Management Programme

2003 Liverpool Hope
Summary

Widening Participation The White Paper effect; Developments in Europe re. Grade Transfers using the ECTS Grade Scales; Student Administration Modernising Process & Practice; Holistic Approach to Enrolment Success and Student Retention.

2002 Derby
Summary

Information Systems strategy & implementation; HESA Update; Consulting the Consultant; Web-based Academic Business

2001 Lancaster
Summary

Information Management-the Hidden Potential; Web-enabled students – the American experience; Supporting the QAA Agenda

2000 Glasgow
Summary

Data Protection; Student Progress Files

1999 Bangor
Summary

Student Loans/Financial Support; HEFCE - Student Progression; The Student and the Law.

1998 Leicester
Summary

Standards-based Quality Assurance; New Data Protection Bill; Local Heroes - universities and their regions; Fees and loans; HESA changes.

1997 Sheffield
Summary

Data Protection Act and the student record; Academic perspective of student administration; The Student view.

1996 Queens University Belfast
Summary

Wither student loans?; HESA what now?; Detecting fraud - advice to student records officers.

1995 Plymouth
Summary

Accountability and autonomy in Higher Education; Never ending changes: progress and otherwise in Higher Education; HESA.

1994 Edinburgh
Summary

Review of the academic year; Mailbase; HESA; Student charters and our contract with students.

1993 Birmingham
Summary

Modularisation and Semesterisation; Management and Administrative Computing; Mailbase; Email for administrators.

1992 Loughborough
Summary

Preparing for modularisation; Student fees billing, invoicing and collection.

1991 Manchester
Summary

What does a Planning Office require from a Student Records Office; Office automation; Student loans.