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  • Marian Hilditch

    I'm Deputy Academic Registrar for Registry & Student Administration at the University of Bradford, delivering business processes across Registration & Enrolment, Student Records, Assessment, Progression, Awards, PGR Administration, Graduation, Student Fees & Finance, Timetabling, Attendance & Exams, External Returns, Student Systems and Operational Reporting. I'm also chair of the University of Bradford's LGBT+ Network.

    Before coming to Bradford, I was Head of Data Quality at Teesside University, and before that I worked at the University of York in different roles within Systems, Data & Records.

    I joined the committee in 2014, first as Local Organiser (York 2015) and then as Social Media coordinator before being elected 2020-2023 Chair.


  • Chris Carpenter
    Deputy Chair

    I am Senior Assistant Registrar at Loughborough University and head up the Student Office within Academic Registry. My office is responsible for a variety of student operations from registration through to graduation, including exams, student finance, and immigration and visa compliance, as well as information governance, the student record and HESA student data returns.

    I find the SROC conferences a great way to broaden my knowledge and meet colleagues with a wealth of experience from around the country. In 2016, we hosted the conference at Loughborough – we very much enjoyed sharing our campus with you all for a few days and hope that you enjoyed your time at Loughborough.

    Tel: 01509 222228


  • Cath Beck

    I am the Assistant Academic Registrar (Programme Records and Administration) in the Registry department at the University of Winchester. I am responsible for the running and processing of exam boards and results, review and maintenance of award and progression rules, have oversight of the KIS/UNISTATS return, the maintenance and review of programme data within our student record system and manage and maintain the HEAR. I also assist our Planning department with student record issues and I am involved in various development projects to enhance registry processes and procedures. For the last 6 years I have also sat on the University Board of Governors as Support Staff Governor.

    Before starting at the University of Winchester 10 years ago, I had worked at the University of Southampton and New College (Southampton), working within a exams and student records capacity.

    I first attended SROC in 2007, held at the University of Warwick and I have been fortunate to have attended 6 more over the last 11 years. SROC has helped me in my development working within HE and student records and I believe it is an important network for the student record officers’ community. I joined the committee in 2018, and I look forward to spreading the amazing work of SROC.

    Tel: 01962 827274

    Email: Catherine.Beck@WINCHESTER.AC.UK

  • Mark Jones
    Committee Secretary & Deputy Media Co-ordinator

    My Assistant Registrar role at Imperial College London covers the statutory return and curriculum management remits – essentially, I’m responsible for getting the HESA Student, Aggregate Offshore, and Unistats returns in on time and at as high a level of quality as possible, and making sure our record systems reflect what we offer/do. In my free time around that, I’m heavily involved in our simultaneous implementations of a new Student records system, an academic model and curriculum review, and (of course) Data Futures.

    I came to Imperial and the English HE system from Cardiff University, where I worked in a role with a similar remit, but with bonus Welsh language content. Previous to that, I spent a number of years in various roles at HESA, including data analysis and data management. I still get very excited about derived fields and country codes (come and talk to me about the Netherlands Antilles!).

    My first SROC was Newcastle 2012, and I love the opportunity it gives us to get together as a HE community and share our experiences with each other – good and bad!

    Tel: 0207 594 0942


  • Andrew Crossland
    Breakout Session Co-ordinator

    I am a Senior Business Analyst at the University of Edinburgh, where I lead change projects to enhance the student experience. My recent work has included preparing the University for the new General Data Protection Regulations, enhancing support for disabled students, curriculum management, statutory returns, exam scheduling and graduations. I have been with the university for 9 years and held several operational positions supporting admissions, student records, MI and statutory returns.

    I first attended SROC in 2011 and I have found it to be a welcoming community of professionals who willingly share their expertise and experience. By joining the SROC committee at the end of 2017 I look forward to contributing to its continued success.

    Tel: 0131 651 4420


  • Thomas Moody
    Media Co-ordinator

    I am Student Information and Planning Mananger at the Royal Veterinary College; responsible for the student records database, from which I make the College's HESA Student Return and KIS return. I also provide management information for academic and operational purposes. I am responsible for strategic planning and produce the College's HESES return. I also act in both an administrative and compliance role to ensure the College maintains its sponsor licence and HTS and our students maintain their visas.

    Before joining the RVC, I spent five years working for a Further Education College and in my terminal role I maintained the College's student records database, course portfolio and produced the ILR.

    Tel: 02074685150


  • Leanne Elsom
    Corporate Liasion

    I am a Business Intelligence Analyst at the University of Leeds. I am part of a team responsible for creating and managing management information and business intelligence data analytics University-wide including applications (undergraduate and postgraduate), admissions, registrations, market data and graduate data. I am also involved in the HESA Student Return, league table data and student number planning. I have worked at the University of Leeds for 3 years and in Higher Education for 6 years.

    I first attended SROC in 2017 at Northumbria University and was surprised at the wide range of topics covered and the open nature of the conference, with opportunities for networking, both personally and professionally, encouraged throughout. I'm excited to become more involved in the community that this conference helps to foster and look forward to contributing to the future of SROC.


  • Steve French
    Day Session Co-ordinator

    I am the Student Data Manager at the University of Cumbria within the Student and Academic Administration Service. I have worked for the University for just over 10 years and have responsibility for ensuring the completion and quality of the HESA Student, ITT, and Aggregate Offshore returns. I am also responsible for the institutions HESES return and various other student returns, including those for the NHS. Over the next few years, I will be taking an operational lead role for Data Futures within the University.

    I first attended SROC in 2009, and since have attended several times, always keeping a keen eye on the conferences even when I was unable to attend. I have always found the experience of attending SROC to be excellent, and the community that has been created through the conference across the sector is an invaluable network for support and information. I joined the committee in 2018 in order to get more involved and help ensure that the conference continues to be a fantastic experience for anyone attending.

    Tel: 01524 590800


  • Martha Horler
    Deputy Treasurer & Private Provider Representative

    I am the Data & Compliance Manager at Futureworks Training in Manchester, leading on data returns, systems development, data governance, planning and overall responsibility for student records. I work with HESA on all our data returns, and I am also the Data Protection Officer for the organisation.

    I have worked in Higher Education for many years working in a number of roles including data quality, programme management and admissions. I have also presented at conferences on data topics and career development, and I am keen to find ways to increase the data capability of all staff working in higher education.

    I joined the committee in 2018 as their representative for Alternative Providers, and I am keen to build on SROC’s reputation for excellence in conference provision.

    Tel: 0161 214 4603


  • Siân Stronach
    Deputy Breakout Session Co-ordinator

    I am a Student Administration Registry Officer at the University of South Wales with responsibility for Tier 4 student record maintenance and Academic Misconduct for the Treforest Campus.

    With over a decade of experience in Academic Registry functions, I have been part of a number of initiatives to bring about positive change for colleagues and students alike. Prior to that, I worked in various student services teams, also at USW.

    I attended my first SROC conference in 2018 and enjoyed my time in Hull so much that I felt that I wanted to contribute to ensure that others had the same positive experience that I had.

    I joined the SROC committee in August 2018 as one of two Welsh representatives and look forward to being an ambassador for SROC and helping deliver an amazing conference in 2019.

    Tel: 01443 48 36 55


  • Paul Norris
    Deputy Day Session Co-ordinator

    I’m Senior Assistant Registrar at Cranfield University, with responsibilities including statutory returns, internal student information, policy development & benchmarking and managing the Quality Assurance team.

    I’ve been in the HE sector for some while. My first role was with Bristol Polytechnic and I’ve been through four institutions (with six names) and three student record system implementations since then. I’ve managed strategic planning, course portfolio reviews, timetabling, assessment regulations, resource allocation models, registration & graduation and have been a panel secretary for RAE.

    I’ve been attending SROC on and off for 20 years and was delighted to finally be able to host the conference in 2019.

    Tel: 01234 754093


  • Judith Davison
    2021 Conference Organiser

    Just started a new role as Project Manager having worked at the University as ASIS Director and Head of the Admissions and Records Office for the last fifteen years.

    Still have all aspects of the University's applicant and student records including data quality, HESA, user support and training, system development and implementation within my remit, but with more focus on knowledge transfer, supporting new managers and managing the transition to new structures and working practices.

    As an alpha pilot institution, heavily involved in HESA Data Futures both internally and externally.

    Previously spent 11 years in the University Registry with responsibility for the full range of Awards, Examinations and Student Records work. I have also worked in Further Education, Careers and in teaching since graduating from Keele many years ago.

    Tel: 01484 472744


  • Maggie New

    I am Academic Registrar at Northumbria University and began this role in 2014. The Academic Registry is responsible for approval and review, learning and teaching governance, quality enhancement, timetabling, examinations and ceremonies, records (including SITS management), HESA and PSRB returns, and also academic support, assessment board management etc. I also have a wider reach for student experience across the University.

    For the preceding 10 years, I was Head of the Student Progress Service at Newcastle University. This covered many aspects of the student lifecycle including: postgraduate admissions, registration, the student services support team, examinations, research student support, visa support, student casework, timetabling and congregations. I was closely involved in process and system developments to make our activities as efficient and student focussed as possible.

    I have worked in HE since 1991 and my previous roles at Newcastle were in faculty support and in management information (HESA returns). My HE career started as Student Records Officer at Sunderland University.

    SROC is a very focussed conference and you have lots of opportunities to find out about current developments in the HE sector and the approach other have taken to issues. I attended my first SROC in 1994 and have not looked back!