Chris Carpenter (He/Him)
Chair

I am Head of Student Office within Academic Registry at Loughborough University. My teams are responsible for a variety of student operations from registration through to graduation, including assessment, module choice, teaching timetables, student finance, and immigration & visa compliance, as well as information governance, student records and statutory student data returns. After a brief stint in further education, I’ve worked in higher education since 2003 having started my HE career at De Montfort University before moving to Loughborough in 2007. Throughout my career, I’ve worked in a variety of areas, including Registry, the International Office, admissions, student services and widening participation.

I find the SROC conferences a great way to broaden my knowledge and meet colleagues with a wealth of experience from around the country. In 2016, we hosted the conference at Loughborough – we very much enjoyed sharing our campus with you all for a few days and hope that you enjoyed your time at Loughborough. I’ve been a member of the Committee since then and previously held the role of Secretary.

Tel: 01509 222228

Email: c.j.carpenter@lboro.ac.uk

Cath Beck (She/Her)
Treasurer

I am the Senior Quality Officer at the University of Winchester.

Before starting at the University of Winchester 10 years ago, I had worked at the University of Southampton and New College (Southampton), working within a exams and student records capacity.

I first attended SROC in 2007, held at the University of Warwick and I have been fortunate to have attended 6 more over the last 11 years. SROC has helped me in my development working within HE and student records and I believe it is an important network for the student record officers’ community. I joined the committee in 2018, and I look forward to spreading the amazing work of SROC.

Tel: 01962 824705

Email: Catherine.Beck@WINCHESTER.AC.UK

Gabby McLaren (She/Her)
Secretary

I am the Head of Data and Insight at Point Blank Music School. My role involves responsibility for all of the statutory returns as well as assorted internal data analysis and data wrangling. As we are a small provider I also get involved in most other processes throughout the student journey.

I have been working in the sector for almost a decade, starting out at HESA in the liaison and training teams and also working at two providers before moving to Point Blank. I am always keen to share my experiences as well as learn from those with even more diverse and interesting student cohorts.

I attended my first SROC in Loughborough in 2016 and I look forward to contributing to future conferences.

Email: gabby@pointblankmusicschool.com

Thomas Moody (He/Him)
Deputy Chair & Media Co-ordinator

I am Student Information and Planning Manager at the Royal Veterinary College; responsible for the student records database, from which I make the College's HESA Student Return along with various other returns. I also provide management information for academic and operational purposes. I am responsible for strategic planning and produce the College's HESES return. I also act in both an administrative and compliance role to ensure the College maintains its UKVI sponsor licence and our students maintain their visas.

Before joining the RVC, I spent five years working for a Further Education College where I maintained the College's student records database, course portfolio and produced the ILR.

Tel: 02074685150

Email: tmoody@rvc.ac.uk

Martha Horler (She/Her)
Deputy Treasurer & Private Provider Representative

I am the Data & Compliance Manager at Futureworks Training in Manchester, leading on data returns, systems development, data governance, planning and overall responsibility for student records. I work with HESA on all our data returns, and I am also the Data Protection Officer for the organisation.

I have worked in Higher Education for many years working in a number of roles including data quality, programme management and admissions. I have also presented at conferences on data topics and career development, and I am keen to find ways to increase the data capability of all staff working in higher education.

I joined the committee in 2018 as their representative for Alternative Providers, and I am keen to build on SROC’s reputation for excellence in conference provision.

Tel: 0161 214 4603

Email: Martha.Horler@futureworks.ac.uk

Paul Norris (He/Him)
Deputy Secretary

I’m Senior Assistant Registrar at Cranfield University, with responsibilities including statutory returns, internal student information, policy development & benchmarking and managing the Quality Assurance team.

I’ve been in the HE sector for some while. My first role was with Bristol Polytechnic and I’ve been through four institutions (with six names) and three student record system implementations since then. I’ve managed strategic planning, course portfolio reviews, timetabling, assessment regulations, resource allocation models, registration & graduation and have been a panel secretary for RAE.

I’ve been attending SROC on and off for 20 years and was delighted to finally be able to host the conference in 2019.

Tel: 01234 754093

Email: paul.norris@cranfield.ac.uk

Andrew Crossland (He/Him)
Breakout Session Co-ordinator

I am a Senior Business Analyst at the University of Edinburgh, where I lead change projects to enhance the student experience. My recent work has included preparing the University for the new General Data Protection Regulations, enhancing support for disabled students, curriculum management, statutory returns, exam scheduling and graduations. I have been with the university for 9 years and held several operational positions supporting admissions, student records, MI and statutory returns.

I first attended SROC in 2011 and I have found it to be a welcoming community of professionals who willingly share their expertise and experience. By joining the SROC committee at the end of 2017 I look forward to contributing to its continued success.

Tel: 0131 651 4420

Email: andrew.crossland@ed.ac.uk

Leanne Elsom (She/Her)
Corporate Liaison

I am a Business Intelligence Analyst at the University of Leeds. I am part of a team responsible for creating and managing management information and business intelligence data analytics University-wide including applications (undergraduate and postgraduate), admissions, registrations, market data and graduate data. I am also involved in the HESA Student Return, league table data and student number planning. I have worked at the University of Leeds for 3 years and in Higher Education for 6 years.

I first attended SROC in 2017 at Northumbria University and was surprised at the wide range of topics covered and the open nature of the conference, with opportunities for networking, both personally and professionally, encouraged throughout. I'm excited to become more involved in the community that this conference helps to foster and look forward to contributing to the future of SROC.

Email: L.J.Elsom@leeds.ac.uk

Steve French (He/Him)
Day Session Co-ordinator

I am the Head of Student Returns & Data Management at the University of Central Lancashire within the Academic Registry. I have worked for the University since 2019 and previously worked at the University of Cumbria for 11 years. I currently have responsibility for ensuring the completion and quality of the HESA Student, Graduate Outcomes, and Aggregate Offshore returns. I am also responsible for the institutions ILR and various other student returns, including those for the NHS.

I first attended SROC in 2009, and since have attended several times, always keeping a keen eye on the conferences even when I was unable to attend. I have always found the experience of attending SROC to be excellent, and the community that has been created through the conference across the sector is an invaluable network for support and information. I joined the committee in 2018 in order to get more involved and help ensure that the conference continues to be a fantastic experience for anyone attending.

Tel: 01772 894963

Email: SFrench5@uclan.ac.uk

Siân Stronach (She/Her)
Deputy Breakout Session Co-ordinator

I am a Registry Officer at the University of South Wales; part of a team with responsibility for administering the assessment journey of the students.

With over a decade of experience in Academic Registry functions, I’ve been part of a number of initiatives to bring about positive change for colleagues and students alike. Prior to that, I worked in various student services teams, also at the University of South Wales.

I attended my first SROC conference in 2018 and enjoyed my time in Hull so much, I felt that I wanted to contribute to ensure that others had the same positive experience I had. I went onto join the SROC committee in August 2018 as the Welsh representative and was then appointed into the role of Deputy Breakout Session Co-ordinator.

Email: sian.stronach@southwales.ac.uk