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Employing Students – Benefits to the Service and the student staff

Presenter: Rad Sargeant & Bethany Parsons

Institution: University of Edinburgh

Format: Presentation : a presentation for most of the session with time for questions at the end.

Learn how the University of Edinburgh’s Help Desk Services (EdHelp & IS Helpline, IT Support Desk) utilise student employees to achieve their support goals. We will discuss the benefits to our student staff as well as key challenges and considerations when you are recruiting students as staff members.

Suggested Audience: Service Owners / Anyone interested in employing students