Just started a new role as Project Manager having worked at the University as ASIS Director and Head of the Admissions and Records Office for the last fifteen years.
Still have all aspects of the University's applicant and student records including data quality, HESA, user support and training, system development and implementation within my remit, but with more focus on knowledge transfer, supporting new managers and managing the transition to new structures and working practices.
As an alpha pilot institution, heavily involved in HESA Data Futures both internally and externally.
Previously spent 11 years in the University Registry with responsibility for the full range of Awards, Examinations and Student Records work. I have also worked in Further Education, Careers and in teaching since graduating from Keele many years ago.
Tel: 01484 472744
Currently, my role is to lead on Student Returns and internal reporting systems and resource development; oversee data quality on corporate information systems and ensure that systems are configured and utilised to allow data extraction for internal and external returns.
It is my belief that all staff should be empowered to use information, so that they can undertake their roles effectively and to the benefit of the organisation. I have written and presented at conferences and in other specialists groups, on the culture changes needed to be proactive in using information.
My role on the SROC steering committee is to both co-ordinate and manage the SROC web site, its development and links to SROC_HE (Twitter) and SROC (LinkedIn).
Tel: 0114 222 1131
I am Academic Registrar at Northumbria University and began this role in 2014. The Academic Registry is responsible for approval and review, learning and teaching governance, quality enhancement, timetabling, examinations and ceremonies, records (including SITS management), HESA and PSRB returns, and also academic support, assessment board management etc. I also have a wider reach for student experience across the University.
For the preceding 10 years, I was Head of the Student Progress Service at Newcastle University. This covered many aspects of the student lifecycle including: postgraduate admissions, registration, the student services support team, examinations, research student support, visa support, student casework, timetabling and congregations. I was closely involved in process and system developments to make our activities as efficient and student focussed as possible.
I have worked in HE since 1991 and my previous roles at Newcastle were in faculty support and in management information (HESA returns). My HE career started as Student Records Officer at Sunderland University.
SROC is a very focussed conference and you have lots of opportunities to find out about current developments in the HE sector and the approach other have taken to issues. I attended my first SROC in 1994 and have not looked back!
I am Student Information and Planning Mananger at the Royal Veterinary College; responsible for the student records database, from which I make the College's HESA Student Return and KIS return. I also provide management information for academic and operational purposes. I am responsible for strategic planning and produce the College's HESES return. I also act in both an administrative and compliance role to ensure the College maintains its Tier 4 licence and HTS and our students maintain their visas.
Before joining the RVC, I spent five years working for a Further Education College and in my terminal role I maintained the College's student records database, course portfolio and produced the ILR.
Social Media Co-ordinator
I'm the Head of Data Quality at Teesside University, leading on Systems, Student Reporting and Student Records. Responsible for the overall data quality of the student record from Admissions to Graduation. Operational lead for statutory returns to HESA & HEFCE and project lead for systems developments (Finance & Student).
Before coming to Teesside, I worked at the University of York in different roles within Systems, Data & Records.
I joined the committee in 2014, first as Local Organiser (York 2015) and then as Social Media coordinator.
Tel: 01642 738536
I am Senior Assistant Registrar at Loughborough University and head up the Student Office within Academic Registry. My office is responsible for a variety of student operations from registration through to graduation, including exams, student finance, and immigration and visa compliance, as well as information governance, the student record and HESA student data returns.
I find the SROC conferences a great way to broaden my knowledge and meet colleagues with a wealth of experience from around the country. In 2016, we hosted the conference at Loughborough – we very much enjoyed sharing our campus with you all for a few days and hope that you enjoyed your time at Loughborough.
Tel: 01509 222228
Study Day Co-ordinator
I am the Head of Information and Advice at the University of the West of England, Bristol, where I have responsibility for the student-facing teams who help solve practical, non-academic concerns, like remaining in the UK, paying the rent, and negotiating regulations. In previous HE roles, I have been responsible for HESA and HESES Returns, student number planning, and external reporting to PSRBs. My professional background is mostly in public sector business intelligence and management information.
I love SROC’s strong practical focus, and am looking forward to building on conference successes with our offer of day sessions.
Tel: 0117 328 4153
I am the Data Quality Manager at the University of Kent, responsible for the HESA Student and Aggregate Offshore returns and the overall data quality of the student record. I also look after the business prioritisation for the development of our student record system, user training and support, exam scheduling and graduation document production (certificates, HEARs, etc).
Prior to joining Central Student Administration in 2013 I spent 6 years supporting e-learning at academic school and faculty level.
I joined the SROC committee at the end of 2017 and I look forward to contributing further to the continued development of the open and honest community that SROC provides to the Higher Education sector.
Tel: 01227 826 569
Breakout Session Co-ordinator
I am a Senior Business Analyst at the University of Edinburgh, where I lead change projects to enhance the student experience. My recent work has included preparing the University for the new General Data Protection Regulations, enhancing support for disabled students, curriculum management, statutory returns, exam scheduling and graduations. I have been with the university for 9 years and held several operational positions supporting admissions, student records, MI and statutory returns.
I first attended SROC in 2011 and I have found it to be a welcoming community of professionals who willingly share their expertise and experience. By joining the SROC committee at the end of 2017 I look forward to contributing to its continued success.
Tel: 0131 651 4420
Alternative Provider Representative
I am the Data & Compliance Manager at Futureworks Training in Manchester, leading on data returns, systems development, data governance, planning and overall responsibility for student records. I work with HESA on all our data returns, and I am also the Data Protection Officer for the organisation.
I have worked in Higher Education for many years working in a number of roles including data quality, programme management and admissions. I have also presented at conferences on data topics and career development, and I am keen to find ways to increase the data capability of all staff working in higher education.
I joined the committee in 2018 as their representative for Alternative Providers, and I am keen to build on SROC’s reputation for excellence in conference provision.
Tel: 0161 214 4603
My job title at Cardiff University comes in both English and Welsh, but is a mouthful either way – essentially, I responsible for getting the HESA Student, Aggregate Offshore, and Unistats returns in on time and at as a high a level of quality as possible. I’m also the custodian of our programme information, including overseeing the annual update cycle and implementing the results of our programme reviews. I get to see course problems before, during, and after the students have been on them! In my free time around that, I’m heavily involved in transition projects with HECoS, Graduate Outcomes, and (of course) Data Futures.
Previously, I spent a number of years in various roles at HESA, including data analysis and data management. I still get very excited about derived fields and country codes (come and talk to me about the Netherlands Antilles!).
My first SROC was Newcastle 2012, and I love the opportunity it gives us to get together as a HE community and share our experiences with each other – good and bad! I’m one of two representatives for Welsh HE on the Committee.
Tel: 0292 087 9202
I am a Student Administration Registry Officer at the University of South Wales with responsibility for Tier 4 student record maintenance and Academic Misconduct for the Treforest Campus.
With over a decade of experience in Academic Registry functions, I have been part of a number of initiatives to bring about positive change for colleagues and students alike. Prior to that, I worked in various student services teams, also at USW.
I attended my first SROC conference in 2018 and enjoyed my time in Hull so much that I felt that I wanted to contribute to ensure that others had the same positive experience that I had.
I joined the SROC committee in August 2018 as one of two Welsh representatives and look forward to being an ambassador for SROC and helping deliver an amazing conference in 2019.
Tel: 01443 48 36 55
I am the Assistant Academic Registrar (Programme Records and Administration) in the Registry department at the University of Winchester. I am responsible for the running and processing of exam boards and results, review and maintenance of award and progression rules, have oversight of the KIS/UNISTATS return, the maintenance and review of programme data within our student record system and manage and maintain the HEAR. I also assist our Planning department with student record issues and I am involved in various development projects to enhance registry processes and procedures. For the last 6 years I have also sat on the University Board of Governors as Support Staff Governor.
Before starting at the University of Winchester 10 years ago, I had worked at the University of Southampton and New College (Southampton), working within a exams and student records capacity.
I first attended SROC in 2007, held at the University of Warwick and I have been fortunate to have attended 6 more over the last 11 years. SROC has helped me in my development working within HE and student records and I believe it is an important network for the student record officers’ community. I joined the committee in 2018, and I look forward to spreading the amazing work of SROC.
Tel: 01962 827274