The challenges in implementing an effective enquiry management system

Presenter: Dan Saville

Institution: University of Hull

Email: d.saville@hull.ac.uk

Format: Presentation : a presentation for most of the session with time for questions at the end.

A presentation on the challenges faced in implementing an Enquiry Management system across a Student Services Department and beyond, the lessons learned, and the benefits that the system brings.​

Audience:

Any staff or support the resolution of student enquiries